Get in Touch
We’re here to assist you with any questions, concerns, or feedback you may have. At Imperial Gaming, we pride ourselves on providing exceptional customer service to match our elegant gaming experience.
Connect With Us
Stay up to date with our latest news, promotions, and events:
Frequently Asked Questions
Before reaching out, you might find the answer to your question in our FAQ section:
We’re open 24/7, 364 days a year.
No membership is required, but joining our loyalty program offers exclusive benefits.
We accept valid government-issued photo ID such as a driver’s licence or passport.
Yes, we have ATMs available for your convenience.
We offer complimentary soft drinks and snacks to all our patrons.
Responsible Gambling
If you have any concerns about your gambling habits or those of someone you know, please don't hesitate to reach out to our dedicated responsible gaming team:
Phone:01332 501057
Email: safergambling@imperialgaming.com
Alternatively, you can speak to a member of staff on one of our sites and request a ‘self exclusion’.
You can ask to exclude yourself for a set length of time; ranging from 6 months to 5 years.
Employment
Opportunities
Interested in joining the Imperial Gaming team? We're always on the lookout for talented individuals who are passionate about providing exceptional service.
We look forward to hearing from you and welcoming you to Imperial Gaming!